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Introduction (t.wo) is a technology company that supports social impact organizations around the world. The t.wo Privacy Statement is an extension of our Core Values at; in everything we do, we aim to Put People First and Uphold Trust and Transparency.

We refer to “Users” as persons that visit the or websites (herby “Site”), contact t.wo Support/other representatives, sign up for t.wo events, newsletters, and other communications.

This Policy applies to Users’ personal information (PI) - i.e., information that alone or when combined with other information can identify an individual User. is US-headquartered company. We own and offer - a technology platform for social-impact and non-profit organizations. has a separate End User Privacy Policy that can be viewed here.

Personal Information We Collect & Why We Collect It

We collect personal information about Users in four ways: through directly from users (e.g., through registration to webinars, newsletters, etc.); through correspondence with Users; through automatically generated data; and from third parties. Please see below for information specific to each method, including the purpose and scope of data collection.

1. Personal Information You Directly Provide Us

When you register up for a t.wo event, newsletter, product waitlist, etc. we collect contact information such as your name and email address to provide you information and services, and to manage your account. For example:

  • When you register for a t.wo webinar, we collect your email address in order to provide you event updates and links to access the event.

  • When you submit an inquiry through a Site “contact us” form, we collect your name and email address so that we can respond to your request.

In some cases, you may provide additional information – such as your organization and job title, to better understand our Users’ needs and to provide you with more relevant information and services.


Users can opt-in to consent to receive marketing from Users can manage their preferences (i.e., the type of correspondence you consent to) or unsubscribe at any time.

2. Information Collected Through Correspondence with Users

When Users contact representatives (support, sales staff, etc.), we collect contact information to verify your identity, respond to your requests, provide quality support, & track the resolution of requests. Data collected may include:

  • Name

  • Email address

  • Phone number

  • Other information you choose to disclose In addition to verifying your identity, we may also use this information to detect and prevent fraud, illicit activity, or other abuses.


3. Automatically Generated Data

When Users interact with the Site, essential cookies - that enable site functionality, security monitoring, verification of identity, and network management - are automatically collected and cannot be disabled. Through essential cookies, we collect Users’:

  • IP address

  • Location of access

  • Device type

When Users visit the Site, they are automatically assigned a customer ID. If you are a registered visitor with (e.g., to subscribe to newsletters, etc.), we may combine that information with your customer ID to initiate chat window conversations with you, or send specific marketing or information via email.

Users can opt-in to consent to the processing of additional cookies such as:

  • Marketing cookies: to track advertising effectiveness to provide a more relevant service and deliver better ads to suit your interests.

  • Functional cookies: to remember choices users make to improve and give a more personalised experience.

  • Analytics cookies: to help us understand how visitors interact with our website, discover errors and provide a better overall experience.

4. Information Collected from Third Parties, may collect information from third parties to help us identify organizations and their representatives who may be interested in our products and services. This information will not be shared with additional third parties.

How, Why, and With Whom we Share Personal Information values the humanity behind each piece of personal information we collect. We do not sell or otherwise monetize Users’ personal information or share PI with third parties for advertising purposes without Users’ consent.

In some cases, t.wo contracts third parties to perform essential business functions on our behalf. In such cases, we share limited personal information (such as names and email addresses) in order to:

  • Manage subscription-based correspondence (I.e., t.wo newsletters)

  • Provide services, such as webinars, through a third-party platform

In certain cases, we may share your information with third parties in order to:

  • Ensure regulatory and legal compliance

  • Respond to and assist investigations of fraud, illegal activity, etc.

  • Respond to legal claims and protect our legal/corporate interest


Your Rights to Access, Update, and Control your Personal Information is committed to managing Users’ personal information transparently, responsibly, and in compliance with applicable data privacy regulations such as the CCPA and GDPR.

Any User, regardless of regulatory jurisdiction, can contact us at to request to verify, review, rectify, halt the processing of, or make other requests related to their personal information. We will respond to and comply with your requests in accordance with the provisions (and exemptions) of the applicable jurisdiction, and otherwise, as efficiently and transparently as possible.

Protecting Your Personal Information

We use measures designed to process personal data in a secure manner, according to industry standards and best practices. We have taken certain physical, electronic, and administrative steps to safeguard and secure the information we collect from users.

We also make ongoing investments to equip our team to identify, prevent, and respond to data security incidents. In the case of a data breach, will respond immediately and in accordance with the internal Data Breach Response Protocol. We will comply with all applicable US and international data privacy regulations related to managing and disclosing breaches of personal information.

Children and Our Site

t.wo does not knowingly process information from Users under 13. By using our Site or otherwise engaging our services, you are hereby confirming that you are at least 13 years old and are old enough per your country’s applicable regulations to consent (or have obtained parental/guardian consent on your behalf) to the processing of personal information.

Privacy Policy Updates

We may update the t.wo Site Privacy Policy from time to time. The most up-to-date version of our Privacy Statement will be posted on the Site. Any material changes related to personal information will be communicated directly to Users through our website and/or via email notifications. Users that are subscribed to t.wo email communications will receive direct email notifications of material changes.

How to Contact Us

We are here to answer questions about our Privacy Statement, to respond to requests related to your personal information, and to hear your feedback. You can reach us by email at

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